FAQ

Frequency Asked Question

We are proudly based in Mississauga, Ontario, Canada. We operate primarily online, making it easy for customers across Canada and beyond to shop with us.

At this time, we primarily operate online. If in-person shopping or appointments become available, we will announce them on our website and social media.

Yes! We carefully curate every saree in our collection, offering beautiful designs that celebrate tradition while complementing modern style.

Simply browse our collection, add your favorite items to your cart, and complete checkout through our secure payment process.

If your order has not yet been processed or shipped, please contact us as soon as possible. Once an order has been shipped, we are unable to make changes or cancellations.

Yes! You’ll receive a confirmation email after your order is placed. Once your order ships, you’ll receive tracking information if applicable.

We currently ship across Canada and may offer international shipping to select countries.

Processing typically takes 1–3 business days. Delivery times vary depending on your location and the shipping method selected at checkout.

If local pickup is available, it will be offered during checkout or announced through our social media channels.

Most sarees include an unstitched blouse piece unless otherwise stated in the product description.

At this time, we do not offer blouse stitching. If this changes, we’ll update our website.

We do our best to accurately represent every product. However, slight variations in color may occur due to lighting and differences in screen settings.

Each product page includes fabric, length, care instructions, and other details. If you need help choosing a saree for a wedding, festival, party, or special occasion, we’re happy to help.

Absolutely! Our jewelry collection is carefully selected to beautifully complement traditional and modern outfits.

Fashion jewelry should be kept away from water, perfumes, lotions, and harsh chemicals. Proper care will help maintain its beauty for longer.

Due to the nature of our products, all sales are final unless an item arrives damaged or you receive the wrong item.

Please contact us within 48 hours of receiving your order with clear photos of the item and packaging. We’ll review your request and work toward a fair resolution.

We recommend dry cleaning for most sarees, especially silk and embroidered fabrics. Always follow any care instructions provided with the product.

Store jewelry in a cool, dry place and keep pieces separate to help prevent scratches and tangling.

We accept major credit cards, debit cards, and other secure payment methods available at checkout.

We’re always happy to help! Reach out through our Contact page, email us, or send us a message on Instagram. We’ll get back to you as soon as possible.

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